Everything you need to know
Frequently Asked Questions
What services do you offer?
We provide a complete digital public participation suit, including an advanced digital platform, and professional services. The platform includes: questionnaires, online discussions, representative sample surveys, AI-powered analysis, and a cutting-edge participatory map. Our team of senior public participation consultants provides strategic and methodological guidance, as well as hands-on operational support, as needed.
Click here for more details or contact our Business Development Manager.
How do you handle data security and accessibility?
Our platform is certified under ISO/IEC 27001 and meets additional cybersecurity requirements defined by Israeli public sector regulations. This reflects our structured approach to protecting data and demonstrates our ongoing commitment to security best practices.
We also ensure WCAG 2.1 AA-level accessibility and work in close collaboration with Israel’s Commission for Equal Rights of Persons with Disabilities to create inclusive, user-friendly digital environments.
We have been awarded the Gold Mark of the Standards Institution of Israel.
How can I get a quote?
Easy! Click here, and Danielle, our Business Development Manager, will get back to you right away.
What pricing and engagement models do you offer?
Most clients prefer an annual, unlimited-use license.
Other pricing models are available. Click here to learn more or speak with Danielle.
Is your system self-service, or does it require support?
After a short onboarding (included in every plan), the system is fully self-service.
That said, many clients choose to add professional guidance from our expert advisors—both strategic and operational.
Click here and Danielle will tailor a solution to your needs.
Legal Questions
Who owns the data?
Data is securely hosted on Amazon Web Services (AWS) servers in Frankfurt, Germany.
Does each client have a separate environment?
Yes. Each client has their own secure, independent environment.
Technical Questions
Do I need to download an app?
No. RaizIt is a fully responsive web application that works seamlessly on any mobile phone—no application download required.
Who can participate in my consultation?
That’s up to you. You can open participation to the general public or limit access by any demographic or custom segment—defined by you, per consultation.
Can one person vote multiple times?
No. The system prevents duplicate voting through several built-in mechanisms.
